Clean the Paper Feed Rollers iP8500

Article ID: ART159454 | Date published: 06/09/2015 | Date last updated: 08/18/2015
 

Description

Clean the Paper Feed Rollers iP8500

Solution

Clean the Paper Feed Rollers

If the paper feed rollers become dirty, they may not be able to properly feed paper due to the feed roller's slippage.

If paper does not feed correctly, perform the following to clean the paper feed rollers.

  1. Confirm that the printer is powered on.

  2. Remove any paper.

  3. Select the Paper Feed Roller of the Sheet Feeder or Cassette by pressing the <Paper Feed Switch> on the printer.

  4. Press and hold the <Resume/Cancel> button. Release the <Resume/Cancel> button after the Power lamp blinks three times.  (The Power lamp blinks and the paper feed roller starts cleaning itself by revolving.)


  5. When the Power lamp lights in green, repeat Step 4 several times.  (Please wait approx. 30 seconds for paper feed roller cleaning to complete.)

  6. To confirm whether cleaning has been performed properly, set a blank sheet of plain paper (A4 or letter-size) in the sheet feeder or cassette.

  7. Press and hold the <Resume/Cancel> button and release it when the Power lamp blinks three times.  (The paper set in the printer is picked up and fed.)

  8. Repeat Steps 6 and 7 several times.

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