Follow the steps below to perform a Deep Print Head Cleaning (Windows):
Note: After confirming that the cable is connected and the printer is powered on, perform the following.
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Open the Printers folder.
For Windows 7
- Click the 'Start' button from the bottom left of the Windows screen, and then click on 'Devices and Printers'.
- Click your right mouse button on the listing for your printer, and then select 'Printing Preferences' from the menu that appears.
For Windows Vista
- Click / Select the 'Start' from the bottom left of the Windows screen, 'Control Panel', 'Hardware and Sound', and then click on 'Printers'. Note: If you are in 'Classic' view, click 'Printers' directly from the 'Control Panel'.
- Click your right mouse button on the listing for your printer, and then select 'Preferences' from the menu that appears.
For Windows XP Home Edition
- Click / Select the 'Start' button from the bottom left of the Windows screen, 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.'
- Click your right mouse button on the listing for your printer, and then select 'Preferences' from the menu that appears.
For Windows XP Professional Edition
- Click 'Start' from the bottom left of the Windows screen, and 'Printers and Faxes.'
- Click your right mouse button on the listing for your printer, and then select 'Preferences' from the menu that appears.
For Windows 2000
- Click / Select 'Start' from the bottom left of the Windows screen, and 'Settings,' then 'Printers.'
- Click your right mouse button on the listing for your printer, and then select 'Properties' from the menu that appears.
- Click the Maintenance tab, and then click the 'Deep Cleaning' icon.
- Select the ink tank color(s) for deep cleaning ('All Colors', 'Black', or 'Color').
- Confirm the message, and then click the 'Execute' button.
- The Power lamp will blink and print head deep cleaning will start. Deep cleaning completes when the Power lamp stops blinking and lights. (It will take about a minute for the Power lamp to stop blinking and light solid.)
- Print a Nozzle Check Pattern to determine if further cleaning is necessary. You may need to perform up to three deep print head cleanings.