With the printer powered off, open the front cover, and clean inside the printer.
Note: If the printer is powered on, and the front cover is opened, the print head holder will move automatically to the center which may cause injury or damage.
Note: When cleaning the printer, do not touch the shaft, or the film. If the grease stuck to the shaft spreads to other parts or the film is touched, it may cause damage to the printer. If you touch the grease, wash your hands before you continue cleaning.
<1> White grease on the shaft <2> Film
Using a cotton swab, carefully clean the ink around the protruding ribs. (Clean the area around the protruding ribs indicated by the arrows.)
Clean the area indicated. (Refer to the enlarged photograph of the ribs.)
Carefully clean the ink around the ribs (particularly at the foot). (Refer to the enlarged photograph of the ribs.)