Delete Queued Print Job (Windows 95 /98 / Me)

If a print job is corrupt and does not print clearly, does not print at all or is preventing other queued jobs from printing, delete the queued job.

1. Open the Printers Folder
   
   
2. Double-click the printer icon to open the print queue window
   
   
3. Click Printer
   
   
4. Click "Purge Print Documents'

Note:  The document may remain displayed with the Deleting message.  Wait for about 2 minutes.   If the document remains displayed even after 2 minutes, follow this procedure:

1. Turn off the printer
   
   
2. When the printer operations stop completely, try to click 'Purge Print Documents'

If the print job cannot be cancelled or will not stop printing, please follow these steps:

1. Close the Printer window 
   
   
2. Shut down the computer 
   
   
3. Disconnect the printer cable (USB or parallel cable) 
   
   
4. Restart the computer 
   
   
5. If a message window appears asking to cancel printing, select 'Cancel'
   
   
6. After all print jobs have been cancelled, reconnect the cable to the printer and then try to print again

Note:  If the print job does not complete, it may be necessary to disconnect the printer cable, power the printer off and on, and then reconnect the cable.