How to identify a counterfeit lithium-ion battery.

Article ID: ART161199 | Date published: 06/09/2015 | Date last updated: 11/16/2015
 

Description

How to identify a counterfeit lithium-ion battery.

Solution

Canon recently discovered these counterfeit lithium-ion battery packs on sale, being passed off as Canon genuine lithium-ion battery packs. Canon also learned of an explosion which appears to have been caused by one of these counterfeit lithium-ion battery packs.

Because these counterfeit lithium-ion battery packs are often not equipped with certain protective devices meeting Canon's and industry's basic quality standards, using or recharging these counterfeit lithium-ion battery packs could cause your camera or camcorder to malfunction, or lead these battery packs to overheat, leak liquids, ignite or explode. In the worst case, this could not only damage your camera or camcorder, but also result in fire, burns and/or injuries (including loss of eyesight). Accordingly, these counterfeit lithium-ion battery packs should not be used.

Please be advised that Canon is not responsible, and will not be liable, for any malfunctions, damages or injuries caused by non-Canon genuine lithium-ion battery pack (including any counterfeit products).

Sample of Canon Battery and Counterfeit Battery
Notice, the upper part of the Canon logo is blurred on the counterfeit battery.

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