Removing paper jams MP450 / MP460
Article ID: ART161282 | Date published: 06/09/2015 | Date last updated: 10/05/2018


Removing obstructions, foreign objects and paper jams from the printer.


If the message Paper output slot - The paper is jammed. Clear the paper and press OK appears on the LCD, follow this procedure to clear the paper jam.

Note: The images below show the Canon PIXMA MP500 model as an example.

Clearing credit card-sized or 4" x 6" paper jammed inside the printer:

  1. Power the printer off.
  2. Set the same paper type as the jammed paper in the portrait orientation.

  3. Power the printer on. (The printer feeds the paper, resulting in ejecting the jammed paper.)
  4. Set paper properly in the portrait orientation to resume printing.




Clearing paper jams from the auto sheet feeder (ASF) or paper output slot:

  1. Power the printer off.
  2. Pull out the paper gently.

  3. If torn paper remains within the printer, open the scanning unit (printer cover) to remove it.

    Important: To prevent injury or damage to the unit avoid touching inner parts.
  4. Power the printer on and confirm that the Alarm lamp is off.

    Note: Any jammed paper that remains within the printer may be ejected automatically.
  5. Set paper properly to resume printing.