Clean The Paper Feed Rollers Using The Unit Operation Panel - MP800R / MP830
| Article ID: ART161306 |
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Date published: 06/09/2015 |
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Date last updated: 08/18/2015 |
Description
If the paper feed roller is dirty, paper is not fed properly because the paper feed roller slips. Please follow the instructions below to clean the Paper Feed Rollers directly from the unit.
Solution
Clean The Paper Feed Rollers Using The Unit's Operation Panel
If the paper feed roller is dirty, paper is not fed properly because the paper feed roller slips. Cleaning the paper feed roller could resolve the paper feeding problem. Please follow the instructions below to clean the Paper Feed Rollers directly from the unit.
Caution: Since the cleaning process wears down the paper feed roller, perform this procedure only when necessary and no more than three (3) times.
Ensure that the machine is powered on and remove any paper from the auto sheet feeder or the cassette.
Use the <Feed Switch> button to select the paper source where you do the paper feed roller cleaning. Click for additional information.
Press the <Menu> button.
Use the right / left cursor button to select [Maintenance/settings] press the <OK> button.
Note: This procedure is skipped if your machine is in Scan mode. Proceed to step 5.
Use the right / left cursor button to select [Maintenance] and the press the <OK> button.
Use the up / down cursor button to select [Roller cleaning] and press the <OK> button.
Use the up / down cursor button to select [Yes], then press the <OK> button. (The paper feed roller cleaning starts.)
To check if the rollers are clean, load a sheet of Letter-sized plain paper in the same paper source you selected in step 2, and press the <Open> button.
Use the up / down cursor button to select [Roller cleaning] and press the <OK> button.
Use the up / down cursor button to select [Yes], then press the <OK> button. (Paper will be fed.)
Note: If paper is not fed properly, repeat steps 4 through 10 above up to three times.
Paper Source
Press the <Feed Switch> button to switch to toggle between the Automatic Sheet Feed (ASF) or Cassette. The light will come on when the <Feed Switch> is set for that paper source.
ASF
The above illustration shows a PIXMA MP500 When printing from the computer, if paper does not feed from the source you have selected on the operation panel, check
Paper Source setting in the printer driver. If the option is not set to 'Paper Feed Switch', paper will feed from the source selected in the driver.
Click to return to step 2 above.
