Perform deep print head cleaning - iP4200 / 5200 / 5200R(Windows)
Article ID: ART161318 | Date published: 06/09/2015 | Date last updated: 08/18/2015
 

Description

Deep print head cleaning instructions

Solution

Performing Nozzle Test and Head Cleanings - Windows

If the prints are faint or streaks are printed, the print head nozzles may be clogged. Those phenomena can be improved by performing print head cleaning or print head deep cleaning. Also, you can check the cleaning results by printing the Nozzle Check Pattern after cleaning.


Performing Nozzle Check PatternPerforming Print Head CleaningPerforming Print Head Deep Cleaning

Note: In Nozzle Check Pattern printing after print head deep cleaning, if missing lines in the pattern are not improved, the ink cartridges may be defective.

Cleaning, Deep Cleaning, and Nozzle Check are performed through the Maintenance window.
Do the following to open Maintenance.

1. First, open the 'Properties' window.

For Windows 7

  • Click the 'Start' button from the bottom left of the Windows screen, and then click on 'Devices and Printers'.
  • Click your right mouse button on the listing for your printer, and then select 'Printing Preferences' from the menu that appears.

For Windows Vista

  • Click / Select the 'Start' from the bottom left of the Windows screen, 'Control Panel', 'Hardware and Sound', and then click on 'Printers'.

    Note:  If you are in 'Classic' view, click 'Printers' directly from the 'Control Panel'.
     
  • Click your right mouse button on the listing for your printer, and then select 'Preferences' from the menu that appears.

For Windows XP Home Edition

  • Click / Select the 'Start' button from the bottom left of the Windows screen, 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.'
  • Click your right mouse button on the listing for your printer, and then select 'Preferences' from the menu that appears.

For Windows XP Professional Edition

  • Click 'Start' from the bottom left of the Windows screen, and 'Printers and Faxes.'
  • Click your right mouse button on the listing for your printer, and then select 'Preferences' from the menu that appears.

For Windows 2000

  • Click / Select 'Start' from the bottom left of the Windows screen, and 'Settings,' then 'Printers.'
  • Click your right mouse button on the listing for your printer, and then select 'Properties' from the menu that appears.

2. Select the 'Maintenance' tab.


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How to print the Nozzle Check Pattern.

1. In the Maintenance window, click 'Nozzle Check'.

2. When the Nozzle Check window is displayed, move the paper thickness lever to the left, and load a sheet of A4 or letter size paper in the auto sheet feeder. Then, click 'Print Check Pattern'.

3. When the confirming message is displayed, click 'OK'. Printing starts. Do not perform any other operations until printing is completed.

4. Examine the nozzle check pattern output.


When the output is normal:

Black ink: The grid pattern is regular without missing lines.
Color ink: White streaks are not visible in the pattern.

The pattern may vary depending on the printer.

When the output is not normal:

If the following situations are encountered, perform the print head cleaning .

  • No color is printed. (Nothing appears on the output.)
  • There is any color which is not printed at all. (In the sample below, black ink is not printed at all.)




  • There are missing lines partially in the pattern for the black ink.




  • There are white streaks in the color ink pattern.




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How to perform Cleaning:

1. In the Maintenance window, click 'Cleaning'.

2. The cleaning of the print head nozzles starts.

3. When the confirming message is displayed, check the contents, and click 'OK'. Although the Nozzle Check window is displayed, do not perform any other operations until Cleaning is completed.

Note: Print head cleaning consumes a certain amount of ink. Do print head cleaning only when necessary.

4. When Cleaning is completed, the Power lamp will stay green.

5. To print the nozzle check pattern, do the following.

Move the paper thickness lever to the left, and load a sheet of A4 or letter size paper in the auto sheet feeder.

6. In the Nozzle Check window, click 'Initial Check Items'.

Note: When clicking Initial Check Items, the confirming items before performing the nozzle check pattern printing will be displayed.

7. When the confirming message is displayed, click 'OK'. Printing starts. Do not perform any other operations until printing is completed.

8. When the nozzle check pattern is printed, refer to the procedure step 4 in How to print the Nozzle Check Pattern to check whether print head nozzles are clogged.

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How to perform Deep Cleaning

1. In the Maintenance window, click 'Deep Cleaning'.

2. When the Deep Cleaning window is displayed, check the contents, and click 'Execute'.

Note: Cleaning consumes a certain amount of ink. Note that if performing Cleaning often, ink will be consumed quickly. Furthermore, Deep Cleaning consumes much more ink than Cleaning; execute Deep Cleaning only if the nozzle condition does not improve even after Cleaning.

3. When the confirmation window is displayed, click 'OK'.

4. When the confirming message is displayed, check the contents, and click 'OK'. Do not perform any other operations until cleaning is completed.

Note: During Deep Cleaning, the Power lamp blinks green.

5. When Deep Cleaning is completed, the Power lamp will stay green.

6. To check whether the clogged print head nozzles were improved, print the Nozzle Check Pattern again.

7. If the printed pattern is still abnormal, finish the pattern check. The ink cartridge(s) may be defective.

Note: Turn the printer off and letting it sit for 24 hours or more, then do Deep Cleaning again. The wait time may allow dried ink in clogged print head nozzles to liquify, and resolve the problem.

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