Understand battery pack care

Article ID: ART168648 | Date published: 10/17/2017 | Date last updated: 02/20/2019


Learn tips and information for how to care for your camera's battery pack.


Battery pack care

  • The battery pack gradually discharges even when not in use. Recharge the battery the day before or on the day you plan to shoot photos.
  • Make sure the battery pack terminals are clean. If they are dirty, the terminals might have poor contacts with the charger. Polish the terminals with a tissue or dry cloth.
  • The battery charger can also be used in foreign countries. Learn more about how you can use the AC power adapter and battery charger overseas.
  • If the battery becomes exhausted quickly even after being fully charged, the battery has worn out.

Storing the battery

  • Do not store the camera with the battery pack inside. If the battery is left in the camera for a prolonged period, a small amount of power current is released, resulting in excess discharge and shorter battery life.
  • Store the battery with the protective cover attached. Storing the battery after it is fully charged can lower the battery's performance.
  • If you have not used the battery pack for an extended period of time, or if you are using the battery pack for the first time, it may not be fully charged. Fully charge the battery pack and then discharge it completely in the camera several times to bring the battery pack capacity to normal.

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