Install the Software from the EOS DIGITAL Solution Disk or From the Canon Website

Article ID: ART161533 | Date published: 08/04/2015 | Date last updated: 12/10/2021
 

Description

Install the camera software from the EOS DIGITAL Solution Disk or from the Canon website.

Solution

The EOS DIGITAL Solution Disk (CD-ROM) contains various applications for EOS digital cameras. For the features of each application, please refer to the Software Instruction Manual.

Never connect the camera to your computer before you install the software. The software will not be installed correctly.

  • Even if the previous version of the software is installed, install the software by following the steps below (the current software will overwrite the previous version).

  • If errors occur during installation, please see the 'Related information' section at the end of the page.

  • When using EOS Utility, it is necessary to connect the camera to the computer before starting EOS Utility. For details on how to connect the camera to the computer, please refer to the camera’s instruction manuals.

 

Install the software from the EOS DIGITAL Solution Disk.

  1. Turn your computer on.

  2. Insert the EOS DIGITAL Solution Disk (CD-ROM) into the computer.

  3. If the following window appears, click Run SETUP.EXE.

  4. If you are using a Macintosh computer, double-click the CD-ROM icon on the desktop, and then double-click Setup.

  5. Proceed to Installation continued.
     

Download and install from the Canon website.

Please view the video below to download the software for the camera.

Proceed to Installation continued.

 

Installation continued.

  1. Run the installation file.

  2. Select the area in which you live.

  3. Select the country where you live, and then click Next.

  4. If a language setting screen appears, select the desired language from the options displayed.

  5. Select Easy Installation to install all applications.

  6. To select the software you want to install, choose Custom Installation and select the software you want to install.

  7. Close any other applications, and then click OK.

  8. Click Install.

  9. Click Yes to accept the License Agreement

     On some models, the User Account Control screen may be displayed. In this case, please click Yes.

  10. Installation of Microsoft .NET Framework 4.5 is required to run the software in Windows 7. If it's not installed on your computer, please read the license agreement and if you agree to the terms, click Yes.

  11. The following window appears, and installation starts.

  12. Click Next.

  13. Click Finish.

  14. If a message appears prompting you to restart the computer, click Restart. If you installed the software from a CD-ROM, please remove the CD after the computer restarts.


If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum

SIMS Doc Id

8202593400

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