Follow the steps below to remove a paper jam in the paper output slot.
Before you begin
If you can't pull out the paper, turn the machine back on. The paper should eject automatically.
Paper jam in the output slot
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Hold the paper with your hands and pull it out slowly so it doesn't tear.
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Reload the paper and press the OK button.
When you reload the paper, use suitable paper and load it correctly.
- All jobs in the print queue are canceled. Redo the print jobs if necessary.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
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