[Protected] is displayed and images cannot be erased

Article ID: ART162721 | Date published: 10/01/2015 | Date last updated: 11/16/2015
 

Description

[Protected] is displayed and images cannot be erased

Solution

Protected images cannot be erased using the cameras erasure function. To erase them this way, first cancel protection.

Unlocking All Images at Once

1. Press the [ ] button to turn the camera on.

2. Press the <MENU> button.

3. On the [Playback] ( ) tab, press the [ ], [ ] buttons to choose [Protect], and then press the [ ] button.


4. Press the [ ], [ ] buttons to choose [Unprotect All Images], and then press the [ ] button.

5. Press the [ ], [ ] buttons to choose [OK], and then press the [ ] button.

All protected images will be unlocked.

Unlocking Images Individually

1. Press the [ ] button to turn the camera on.

2. Press the [ ], [ ] buttons to choose the protected image you want to unlock. (The [ ] icon appears on protected images.)

3. Press the [ ] button.

4. Press the [ ], [ ] buttons to choose [ ], and then press the [ ] button.

5. The [ ] icon will disappear and the image will be unlocked.
  • To unlock other images, repeat steps 2-4.

Erasing Images

IMPORTANT
  • Be careful when erasing images, because they cannot be recovered.

1. Press the [ ] button to turn the camera on.

2. Press the [ ], [ ] buttons to select the image you want to erase.

3. Press the [ ] button.

4. Press the [ ], [ ] buttons, choose [ Erase], and then press the [ ] button.

  • To cancel erasure, press the [ ], [ ] buttons to choose [Cancel], and then press the [ ] button.

5. The current image is now erased.


SIMS Doc Id

8202490100

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