Follow the links below for instructions on how to remove paper jams:

Paper is jammed Inside the machine

Paper is jammed in the paper output slot

Paper is jammed inside the machine at the transport unit

Paper is jammed when performing automatic duplex printing

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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