In case of cautions or errors concerning remaining ink level, an error message will appear on the LCD to inform you of the error. Take appropriate action as prompted by the message.
Replacing Procedure
When you need to replace an ink tank, follow the procedure below.
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Make sure that the power is turned on, then display the HOME screen.
If the HOME screen is not displayed, press the HOME button.
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Select the ink status display area on the HOME screen, then press the OK button.
The Current estimated ink levels screen will appear.
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Select Replace, then press the OK button.
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Check the message, then open the tank cover.
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Remove the ink tank to be replaced by pushing the mark (PUSH) in front of the ink tank until it clicks.
Don't place the removed ink tanks with the open ink port down. Ink on the open ink port may stain your desk or other things.
Don't touch the metallic parts or other parts inside the printer.
Don't touch other parts besides the ink tanks.
Handle the ink tank carefully to avoid staining of clothing or the surrounding area.
Discard the empty ink tank according to the local laws and regulations regarding disposal of consumables.
Don't remove two or more ink tanks at the same time. Be sure to replace ink tanks one by one when replacing two or more ink tanks.
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Before taking a new ink tank out of its package, shake it five to six times horizontally.
Handle an ink tank carefully. Don't drop or apply excessive pressure to it.
Instead of shaking ink tanks, you can set the printer to automatically mix the ink after ink tank replacement. For details, refer to the Online Manual.
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Take the ink tank out of its package.
Don't touch the contact (A) or joint (B) of the ink tank.
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Insert the new ink tank straight into the slot. Make sure that the position of the ink tank matches the label.
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Firmly push the mark (PUSH) in front of the ink tank until it clicks into place.
After installing the new ink tank, the corresponding ink lamp indication on the LCD comes on.
Ink tanks are designed so that they cannot be inserted in incorrect locations. Be sure to install the ink tank in its correct location.
You cannot print unless all the ink tanks are installed. Be sure to install all the ink tanks.
Once an ink tank is installed, don't remove it until the next replacement. If you remove an ink tank with enough ink remaining in it, ink may spill out of it.
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Close the tank cover.
When a message is displayed on the LCD, press the OK button.
After closing the tank cover, the printer starts loading ink. This takes up to about 1 to 2 minutes. If you have set the printer to automatically mix ink, the printer then starts automatically mixing the ink. This takes about 2 minutes. Wait until the completion message appears on the LCD.
The printer may make noise while mixing ink.
If the error message appears on the LCD after the tank cover is closed, take appropriate action.
Notes on ink tanks
If you remove an ink tank, replace it immediately. Don't leave the printer with the ink tank removed.
Use a new ink tank for replacement. Installing a used ink tank may cause the nozzles to clog. Furthermore, with such an ink tank, the printer will not be able to inform you when to replace the ink tank properly.
Once an ink tank has been installed, don't remove it from the printer and leave it out in the open. This will cause the ink tank to dry out, and the printer may not operate properly when it is reinstalled. To maintain optimal printing quality, use an ink tank within six months of first use.
Color ink may be consumed even when printing a black-and-white document or when black-and-white printing is specified. Every ink is also consumed in the cleaning, deep cleaning, and system cleaning of the print head, which may be necessary to maintain the performance of the printer.
When an ink tank is out of ink, replace it immediately with a new one
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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