1300

Paper is jammed in paper output slot, in top feed, or in manual feed tray.

Remove the jammed paper depending on the paper source.

Paper Is Jammed in Paper Output Slots, in Top Feed, or in Manual Feed Tray

1406

1407

140F

1467

Print head may be damaged.

Service is required.
For support and service options, sign into (or create) your Canon Account from the link below.
My Canon Account

140C

Print head error may occur.

Plug in the printer again and turn it back on.

If this does not solve the problem, service is required.
For support and service options, sign into (or create) your Canon Account from the link below.
My Canon Account

140E

Printer error has occurred.

Plug in the printer again and turn it back on.

If this does not solve the problem, service is required.
For support and service options, sign into (or create) your Canon Account from the link below.
My Canon Account

1410

1411

1412

1413

1414

1415

1416

1417

1418

1419

141A

141B

Ink tank cannot be recognized.

Check the color of the ink tank that cannot be recognized.

Open the tank cover, remove the ink tank, and then reinstall it.

If the error is not resolved, replace the ink tank.

Replacing Ink

1491

Print head nozzles are clogged.

Press the printer's OK button, and then clean the print head.

Cleaning the print head

1493

Maintenance cartridge cannot be recognized properly.

Remove the maintenance cartridge, and then reinstall it.

If the error is not resolved, install the proper maintenance cartridge and press the printer's OK button.

1551

Used genuine Canon ink tanks were detected.

Press the printer's OK button.

1600

If printing is continued, the ink may run out.

You are recommended to replace the ink tank.

If printing is in progress and you want to continue printing, press the printer's OK button. Then printing can continue.

In this case, if the ink runs out during printing, printing will be interrupted even if the paper is half-printed, and the paper will be ejected.

Replacing Ink

1660

An ink tank is not installed.

Install the ink tank.

Replacing Ink

1681

More than one ink tank of the same color is installed.

Make sure the ink tanks are installed in the appropriate positions.

Replacing Ink

1684

The ink tank cannot be recognized.

Printing cannot be executed because the ink tank may not be installed properly or may not be compatible with this printer.

Install the appropriate ink tank.

If you want to cancel printing, press the printer's Stop button.

Replacing Ink

1720

The maintenance cartridge is full.

It needs to be replaced. Replace the maintenance cartridge.

Replacing the Maintenance Cartridge

1721

The maintenance cartridge is not installed.

Install the maintenance cartridge and press the printer's OK button.

Replacing the Maintenance Cartridge

1722

Maintenance cartridge cannot be recognized properly.

Install the proper maintenance cartridge, and then press the printer's OK button.

Replacing the Maintenance Cartridge

1751

The ink has run out.

Printing was interrupted and the paper was ejected because printing under the current condition may damage the printer.

Open the tank cover, and then replace the ink tank. Printing will restart from the next page.

Replacing Ink

1752

The ink has run out.

Printing, cleaning, or other operation was interrupted because printing under the current condition may damage the printer.

Open the tank cover, and then replace the ink tank. When the ink tank is replaced, printing restart, or cleaning or other operation resumes.

Replacing Ink

1753

The remaining level of the ink cannot be correctly detected.

Open the tank cover, and then replace the ink tank. Printing will restart.

Replacing Ink

An ink tank that was once empty is installed. Printing under the current condition will disable the system cleaning required to maintain both printer and print quality.

If you want to continue printing, you need to disable the system cleaning function. To disable this function, press and hold the printer's Stop button for at least 5 seconds, and then release it.*

* With this operation, disabling the system cleaning function is memorized.

If you disable the system cleaning function, printing trouble such as unwanted lines or the complete stopping of ink ejection may occur.

Also, printing under the current condition may cause a malfunction or trouble because the print head will be damaged.

Please be advised that Canon shall not be liable for any malfunction or trouble caused by disabling the system cleaning function or by using refilled ink tanks.

2500

Cause of following may have occurred failure of automatic print head alignment.

• Print head nozzles are clogged.

• Size of paper loaded is incorrect.

• Paper output slot is exposed to strong light.

Press the printer's OK button and take the corresponding actions below.

If there are missing lines or horizontal white streaks in the pattern, the print head nozzles are clogged. Clean the print head.

• Check the print head condition by printing the nozzle check pattern.

• Load the correct size paper and perform automatic print head alignment again.

• Adjust your operating environment and/or the position of the printer so that the paper output slot is not exposed directly to strong light.

Important The highly permeable paper such as a backlight film or the plain paper are not available for automatic print head alignment. Use the lower permeable paper or the frequently used paper.

After carrying out the above measures, if the problem continues after aligning the print head again, press the printer's OK button, and then perform manual print head alignment.

2501

Calibration has failed.

Press the printer's OK button, and then perform the calibration again.

Performing Color Calibration Using the Operation Panel

2502

Cannot perform calibration.

Press the printer's OK button, and then perform the calibration again.

Performing Color Calibration Using the Operation Panel

5100

Printer error has occurred.

Cancel printing, and turn off the printer. Then clear the jammed paper or protective material that is preventing the print head holder from moving, and turn on the printer again.

If this does not solve the problem, service is required.
For support and service options, sign into (or create) your Canon Account from the link below.
My Canon Account

Important  When clearing an impediment to print head holder motion, be careful not to touch clear film or white belt. If you soil or scratch these parts by touching them with paper or your hand, it could damage the printer. Paper Is Jammed inside Printer

B202

B203

B204

B205

B206

B207

B208

B209

An error requiring a repair has occurred.

Turn off the printer and unplug it.

Service is required.
For support and service options, sign into (or create) your Canon Account from the link below.
My Canon Account

B507

Printer error has occurred.

Check the status of ink tanks. Replace the ink tank if the ink has run out.

Turn off the printer and unplug it.

Plug in the printer again and turn it back on.

If this does not solve the problem, service is required.
For support and service options, sign into (or create) your Canon Account from the link below.
My Canon Account

5110

5200

520A

520B

520C

520D

5250

5400

5403

5700

5701

5B16

5C00

5C01

5C10

5C11

5C12

5C13

5C14

5C20

6000

6502

6700

6701

6800

6801

6900

6901

6902

6910

6911

6920

6921

6930

6931

6932

6933

6940

6941

6942

6943

6944

6945

6946

6F00

7400

7401

7402

8100

8200

B400

B505

B506

B600

B801

B802

Printer error has occurred.

Turn off the printer and unplug it.

Plug in the printer again and turn it back on.

If this does not solve the problem, service is required.
For support and service options, sign into (or create) your Canon Account from the link below.
My Canon Account