While performing printer setup:

The firewall of your security software or operation system for computer may limit communication between the printer and your computer. Check the firewall setting of your security software or operation system or the message shown on your computer.

• If a message appears:

  If a message appears warning that Canon software is attempting to access the network, set the security software to allow access.

• If no message appears:

  Cancel the setup, and then set the security software to allow Canon software below to access the network.

  • For Windows:

    Setup.exe or Setup64.exe in the win > Driver > DrvSetup folder on the Setup CD-ROM

  • For Mac OS:

    Setup.app, canonijnetwork.bundle, cnwidsd.plugin, and cnwidss.plugin

Note

• For more on firewall settings of your operating system or security software, see instruction manual or contact its manufacturer.

• Cannot Find Printer on Check Printer Settings Screen (Windows)
• Cannot Find Printer on Select Printer Screen
• Searching Printer by IP Address or Host Name During Setup
• Cannot Proceed beyond Printer Connection Screen

While using printer:

• Cannot Find Printer while Using Wireless LAN
• Cannot Find Printer while Using Wired LAN