Error messages that appear on the LCD monitor (PowerShot ELPH 190 IS / IXUS 180)

 

Description

Error messages that appear on the LCD monitor (PowerShot ELPH 190 IS / IXUS 180)

Solution

List of Messages

If an error message is displayed, respond as follows.
Message displayedSolution
No memory cardThe memory card may be inserted facing the wrong way. Reinsert the memory card facing the correct way.
Memory card lockedThe write-protect switch of the memory card is set to the locked position. Switch the write-protect switch to the unlocked position.
The [Memory card locked] message appears on the screen
Cannot record!Shooting was attempted without a memory card in the camera. To shoot, insert a memory card facing the correct way.
Memory card errorIf the same error message is displayed even after you have formatted a supported memory card and have inserted it facing the correct way, contact a Canon Customer Support Help Desk.
Formatting a Memory Card
Insufficient space on cardThere is not enough free space on the memory card to shoot or edit images. Either erase unneeded images or insert a memory card with enough free space.
Charge the batteryBattery charge is insufficient to operate the camera. Replace it at once with a charged one or recharge the battery.
No Image.The memory card does not contain any images that can be displayed.
Protected!The image is protected. Please remove protection.
Unidentified Image / Incompatible JPEG / Image too large. / Cannot play back MOV•Unsupported or corrupt images cannot be displayed.
•It may not be possible to display images that were edited or renamed on a computer, or images shot with another camera.
Cannot magnify! / Cannot play back this content in Smart Shuffle / Cannot rotate / Cannot modify image / Cannot modify / Unselectable image.•The following functions may be unavailable for images that were renamed or already edited on a computer, or images shot with another camera. Note that starred (*) functions are not available for movies.
Magnify*, Smart Shuffle* , Rotate , Favorites, Edit*, Print List*, and Photobook Set-up*.
Invalid selection rangeWhen specifying a range for image selection, you attempted to choose an initial image that was after the final image, or vice versa.
Exceeded selection limit•More than 998 images were selected for Print List or Photobook Set-up. Choose 998 images or less.
•Print List or Photobook Set-up settings could not be saved correctly. Reduce the number of selected images and try again.
•You attempted to choose more than 500 images in Protect, Erase, Favorites, Print List, or Photobook Set-up.
Naming error!The folder could not be created or images could not be recorded, because the highest supported folder number (999) for storing images on the card has been reached and the highest supported image number (9999) for images in folders has been reached. On the [ ] tab, change [File Numbering] to [Auto Reset], or format the memory card.
Formatting a Memory Card
Lens Error•This error may occur if the lens is held while it is moving, or when the camera is used in dusty or sandy locations.
•Frequent display of this error message may indicate camera damage. In this case, contact a Canon Customer Support Help Desk.
A camera error was detected (error number)•If this error message is displayed immediately after a shot, the image may not have been saved. Switch to Playback mode to check for the image.
•Frequent display of this error message may indicate camera damage. In this case, write down the error number (Exx) and contact a Canon Customer Support
Help Desk.
File ErrorCorrect printing may not be possible for photos from other cameras or images that have been altered using computer software, even if the camera is connected to the printer.
Print errorCheck the paper size setting. If this error message is displayed when the setting is correct, restart the printer and complete the setting on the camera again.
Ink absorber fullContact a Canon Customer Support Help Desk to request assistance with ink absorber replacement.

List of Messages for Wi-Fi Functions

Message displayedSolution
Connection failed•No access points were recognized. Check the access point settings.
•A device could not be found. Turn the camera off and on again, and retry the connection.
•Check the device you want to connect to and make sure it is ready for connection.
Cannot determine access pointThe WPS buttons on numerous access points were pressed simultaneously. Try reconnecting again.
No access points found•Check to make sure that the access point is turned on.
•When connecting to an access point manually, make sure that you entered the correct SSID.
Incorrect password
Incorrect Wi-Fi security settings
Check the access point security settings.
IP address conflictReset the IP address so that it does not conflict with another.
Disconnected
Receiving failed
Sending failed
•You may be in an environment where Wi-Fi signals are obstructed.
•Avoid using the camera’s Wi-Fi function around microwave ovens, Bluetooth devices, and other devices that operate on the 2.4 GHz band.
•Bring the camera closer to the other device you are trying to connect to (such as the access point), and make sure there are no objects between the devices.
•Check the connected device to make sure it is not experiencing errors.
Sending failed
Memory card error
If the same error message is displayed even when you have inserted a formatted memory card facing the correct way, contact a Canon Customer Support Help Desk.
Formatting a Memory Card
Receiving failed
Insufficient space on card
There is not enough free space on the memory card in the target camera to receive images. Erase images to create space on the memory card, or insert a memory card with sufficient space.
Receiving failed
Memory card locked
The write-protect switch of the memory card in the camera to receive the images is set to the locked position. Slide the write-protect switch to the unlocked position.
Receiving failed
Naming error!
When the highest folder number (999), and the highest image number (9999) have been reached on the receiving camera, images cannot be received.
Insufficient space on server•Delete unnecessary images uploaded to CANON iMAGE GATEWAY to create space.
•Save the images sent via Image Sync to your computer.
Check network settingsCheck to make sure your computer can connect to the Internet with the current network settings.


SIMS Doc Id

8202760300

Doc ID   ART164112
Updated   09/12/2017

Rate this Article
Was this article helpful?
Yes, This document is helpful
No, This document needs a clearer explanation
 
Please provide your comments