When a printer error occurs, you may see a support code on your printer or computer screen.
A support code has an error number which appears along with an error message.
Find the number from the table below that matches the number on your printer or computer. Then, click on the link to open an article that will help you resolve the issue.
1000 to 1ZZZ
2000 to 2ZZZ
3000 to 3ZZZ
4000 to 4ZZZ
5000 to 5ZZZ
6000 to 6ZZZ
A000 to ZZZZ
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
