Part 1. Uninstalling the MF Drivers.
Part 2. Downloading and installing the latest drivers.
Part 3. Downloading and installing the patch file.
Part 1 - Uninstalling the MF Drivers
1. Log on to the computer with an administrator account.
2. Display [Programs and Features].
- Type "Programs" in the search box at the bottom left and click [Add or remove programs].
- Click [Programs and Features] at the top right of the App & features Window.
3. Select the MF Drivers that you want to uninstall, and click [Uninstall/Change].
The un installer starts.
4. Click [Delete].
5. Click [Yes].
The uninstall starts.
Part 2 - Downloading and installing the latest drivers
1. Visit http://consumer.usa.canon.com/cusa/support/consumer
2. Type your model name into the search box and select it from the list that appears.
3. Click the 'GO' button to get to the Drivers & Downloads page for your model.
4. From the Drivers & Downloads Tab, Select your Operating System and Version from the provided drop-down menu.
5. The most common driver to use will be listed in the Recommended Section. Click [SELECT] next to the driver you need as shown in the illustration above and then click [DOWNLOAD].
6. Click [Run] to begin downloading and installing the driver software.
7. Click [RUN] to install the software.
8. Click [Next] on the Welcome to the Setup Wizard for the MF Drivers.
9. Click [Yes] on the License Agreement.
10. Select Network Connection (for Network Models.
11. Click [Yes] to remove the firewall blocks set against this program.
12. Select your Device from the Device List and click [Next].
13. Select the Drivers to install and click [Next].
14. Select the printer driver you want to install and click [Next]. The default is UFR II Printer Driver.
15. Confirm the printer name and click [Next].
16. Confirm the fax name and click [Next].
17. Click [Start].
Part 3 - Downloading and Installing the Patch
1. Visit http://consumer.usa.canon.com/cusa/support/consumer
2. Type your model name into the search box and select it from the list that appears.
3. Click the 'GO' button to get to the Drivers & Downloads page for your model.
4. Under [Recommended Downloads] click Select next to the file named [Windows 32-bit & 64-bit] Patch for Network Scan, USB Scan.
4. Click download.
You may run the file or download the file.
If you click [Run].
- If the User Account Control prompt is displayed, click [Yes], and then click [Run] on the subsequent Security Alert screen.
- When the UpdateProgram2016002 screen is displayed, click [OK].
If you click [Save]
- Save the file to an appropriate location, and then double-click the file (double-clicking the file will create a new folder in the same location).
- If the User Account Control prompt is displayed, click [Yes].
- When the UpdateProgram2016002 screen is displayed, click [OK].
Reboot the computer and retry scanning
STOP! - Please test scanning before re-installing the MF Toolbox, in most cases this step is not necessary!
Uninstalling the MF Toolbox
1. Log on to the computer with an administrator account.
2. Display [Programs and Features].
3. Select the [Canon MF Toolbox], and click [Uninstall/Change].
The un installer starts.
4. Click [Remove].
5. Click [Exit].
Installing the MF Toolbox
1. Log on to the computer with an administrator account.
2. Unzip the downloaded file.
3. Read the License Agreement, and click [Yes] to agree.
4. Click [Next] on the following two screens.
5. Click [Start].
5. Click [Exit].
