If you try to print and the page is streaked, blank or colors are missing, try printing the Nozzle Check Pattern to confirm that the printer is operating correctly.
If the Nozzle Check Pattern prints correctly, try printing from a different application.

• Click here for the instructions to print the Nozzle Check Pattern.

If the Nozzle Check Pattern did not print correctly, confirm that there is not a paper jam and that all of the packing material has been removed from the the ink tanks and that they are installed correctly.

• Click here to check for packing material and paper jams.
   
• Click here to check the ink tank installation.

After you have confirmed that the ink tanks are installed correctly, print the Nozzle Check Pattern again. 

• Click here for the instructions to print the Nozzle Check Pattern.

If the Nozzle Check Pattern did not print correctly, the print head needs to be cleaned.

• Click here for the instructions to clean the print head.

After cleaning the print head, print the nozzle test pattern again.

If the pattern is missing ink, deep print head cleaning will be required.

• Click here for the instructions to deep clean the print head.

Print the nozzle test pattern again.

After deep print head cleaning has been completed:
If the pattern does not print correctly, the print head may need to be replaced.

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