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Smudge Marks Appear on the Bottom Edge of Printouts Are you using appropriate paper?
- Check the supported paper types and replace with an appropriate type. Also, specify the paper size and type settings properly. For details on the procedures for loading paper, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.
Do you print data without margins?
- This symptom occurs if a margin is set to none in the printer driver. The marginal areas within the first 1/4" (5 mm) from the respective edges of paper are not printable (for envelopes, the top and bottom marginal areas within the first 3/8" (10 mm) from the top/bottom edge are not printable). Make sure to have margins around the document to print.
- Setting in the Printer Driver
[Finishing] tab  [Advanced Settings] [Expand Print Region and Print] [Off] Smudges Appear on Printouts Are you using appropriate paper?
- Check usable paper, and replace with appropriate paper. For details on the procedures for loading paper, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.
Do streaks appear on printouts depending on the paper type or the operating environment?
- Change the setting for [Special Print Adjustment A]. The improvement effect is weakest with [Mode 1] and strongest with [Mode 4]. Try the adjustment starting with [Mode 1].
- Setting in the Printer Driver
[Finishing] tab [Advanced Settings] [Special Print Adjustment A] Select the mode - Specifying Settings in the Setting Menu of the Operation Panel
For details on the procedure for setting, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.
NOTE:
- When printing from the computer, the setting in the printer driver takes precedence. When the setting of [Graphics Mode] in the printer driver is changed to [UFR II Mode], the setting in the operation panel takes precedence.
- This item cannot be set when <Barcode Adjustment Mode> is set to one of <Mode 1> to <Mode 3>. For details on the procedure for setting, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.
- Print density will be lighter when you select stronger improvement. It may also result in less sharp edges and rougher details.
- If the problem cannot be solved in spite of this item having been set, set <Special Printing Mode D> to <On>. For details on the procedure for setting, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.
Do streaks appear immediately after you replace the toner cartridge or when you print for the first time after a long time?
- Change the setting for <Special Printing Mode B>. The improvement effect is weakest with <Mode 1> and strongest with <Mode 3>. Try the adjustment starting with <Mode 1>. For details on the procedure for setting, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.
NOTE:
- Printing speed becomes slower when you select stronger improvement.
Toner Smudges and Splatters Appear Do smudges appear on printouts depending on the paper type or the environmental conditions (more specifically when you print on heavy paper or use the machine in an environment with low humidity)?
- Set <Special Printing Mode U> to <On>. For details on the procedure for setting, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.
NOTE:
- When you set this item to <On>, print quality may be lower depending on the paper type or the operating environment (more specifically when you print on thin paper or use the machine in an environment with high humidity).
Are you using appropriate paper?
- Check usable paper, and replace with appropriate paper. For details on the procedures for loading paper, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.
Afterimages Appear in Blank Areas Are you using appropriate paper?
- Check usable paper, and replace with appropriate paper. For details on the procedures for loading paper, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.
Is it time to replace the toner cartridge?
- Materials inside the toner cartridge may have deteriorated. Replace the toner cartridge. For details on the procedure for replacing the toner cartridge, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.
Streaks Appear/Printing is Uneven Have you cleaned the fixing unit?
Is the amount remaining in toner cartridge running low?
- Remove the toner cartridge, shake it five or six times gently to evenly distribute the toner inside the cartridge, and then reload it into the machine.
Is it time to replace the toner cartridge?
- Materials inside the toner cartridge may have deteriorated. Replace the toner cartridge. For details on the procedure for replacing the toner cartridge, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.
White Spots Appear Are you using paper that has absorbed moisture?
- Replace with appropriate paper. For details on the procedures for loading paper, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.
Are you using appropriate paper?
- Check usable paper, and replace with appropriate paper. For details on the procedures for loading paper, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.
Is it time to replace the toner cartridge?
- Materials inside the toner cartridge may have deteriorated. Replace the toner cartridge. For details on the procedure for replacing the toner cartridge, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.
Reverse Side of Paper is Smudged Have you loaded paper that is smaller than the size of the print data?
- Check to make sure that the paper size matches the size of the print data.
Have you cleaned the fixing unit?
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