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Smudge Marks Appear on the Bottom Edge of Printouts Are you using appropriate paper?
- Check the supported paper types and replace with an appropriate type. Also, specify the paper size and type settings properly. For details on the procedures for loading paper, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.
Do you print data without margins?
- This symptom occurs if a margin is set to none in the printer driver. The marginal areas within the first 1/4" (5 mm) from the respective edges of paper are not printable (for envelopes, the top and bottom marginal areas within the first 3/8" (10 mm) from the top/bottom edge are not printable). Make sure to have margins around the document to print.
- Setting in the Printer Driver
[Finishing] tab  [Advanced Settings] [Expand Print Region and Print] [Off] Smudges Appear on Printouts Are you using appropriate paper?
- Check usable paper, and replace with appropriate paper. For details on the procedures for loading paper, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.
Do streaks appear on printouts depending on the paper type or the operating environment?
- Change the setting for <Special Print Mode A>. The improvement effect is weakest with <Mode 1> and strongest with <Mode 4>. Try the adjustment starting with <Mode 1>. For details on the procedure for setting, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.
NOTE:
- This item cannot be set when <Barcode Adj. Mode> is set to one of <Mode 1> to <Mode 4>.
- Print density will be lighter when you select stronger improvement. It may also result in less sharp edges and rougher details.
- If you set this item to <Mode 3> or <Mode 4>, the printing speed becomes slower.
Toner Smudges and Splatters Appear Are you using appropriate paper?
- Check usable paper, and replace with appropriate paper. For details on the procedures for loading paper, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.
Afterimages Appear in Blank Areas Are you using appropriate paper?
- Check usable paper, and replace with appropriate paper. For details on the procedures for loading paper, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.
Is it time to replace the toner cartridge?
- Materials inside the toner cartridge may have deteriorated. Replace the toner cartridge. For details on the procedure for replacing the toner cartridge, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.
Streaks Appear/Printing is Uneven Have you cleaned the fixing unit?
Is the amount remaining in toner cartridge running low?
- Check how much toner is left, and replace the toner cartridge as necessary. For details, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.
Is it time to replace the toner cartridge?
- Materials inside the toner cartridge may have deteriorated. Replace the toner cartridge. For details on the procedure for replacing the toner cartridge, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.
White Spots Appear Are you using paper that has absorbed moisture?
- Replace with appropriate paper. For details on the procedures for loading paper, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.
Are you using appropriate paper?
- Check usable paper, and replace with appropriate paper. For details on the procedures for loading paper, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.
Is it time to replace the toner cartridge?
- Materials inside the toner cartridge may have deteriorated. Replace the toner cartridge. For details on the procedure for replacing the toner cartridge, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.
Reverse Side of Paper is Smudged Have you loaded paper that is smaller than the size of the print data?
- Check to make sure that the paper size matches the size of the print data.
Have you cleaned the fixing unit?
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