Ask a Question

Installing the Driver/Software Via USB for Windows

Article ID: ART165410 | Date published: 04/13/2016 | Date last updated: 09/12/2017
 

Description

Installing the Driver/Software Via USB for Windows

Solution

Solution

Installation Preparations and Precautions

This explains the preparations for installing the MF driver and software correctly, and precautions to take when installing.

Installation Preparations
Before installing the MF driver and MF Scan Utility, complete the following operations.
  • Device Settings
Set the following items with the [System Management Settings] menu > [PDL Selection (Plug and Play)] of the device.
- Connection method with the device (network or USB)
- Page description language (UFRII LT, UFRII LT (V4), PCL6, PS, or FAX*)
*Can be used only when connected to the device via a network.
For details about the setting menus, refer to the manual of the device.
  • Acquire the installer
You can acquire the installer by any of the following means.
- Download from the web site (http://www.canon.com/) (32-bit or 64-bit version)
- Supplied DVD-ROM : In some cases, the installer may be provided on a CD-ROM. If you use a CD-ROM, read CD-ROM for DVD-ROM in the explanations of the manual.

Precautions to Be Taken When Installing
Take care of the following items when installing.
  • If the [User Account Control] dialog box is displayed, perform the following operation.
- If you are logged on with an Administrator account: Click [Allow] or [Continue].
- If you are logged on with a standard user account: Enter an Administrator account password → click [OK].
  • If one of the following conditions is met, you may not be able to install the MF driver. If so, install the MF driver after logging on as a local user belonging to a group with Administrator privileges.
- An environment in which communication between the domain controller and client operating system is not possible.
- You are logged onto a client computer as a domain user belonging to a group with Administrator privileges.
Confirm the status of the user account you are logged on in [Computer Management] > [Local Users and Groups] > [Groups].
  • If the [Windows Security] dialog box is displayed, click [Install this driver software anyway].
  • If the following dialog box is displayed during installation, select [Yes]. The Windows Firewall block is removed and you can proceed with the installation.
  • If the software installation fails, try reinstalling after quitting all other applications. If it still fails, temporarily uninstall, restart the computer, and try reinstalling.
  • If you cannot use the software after updating the operating system, uninstall the software, then reinstall it.
  • If you have installed other software while running the MF Scan Utility, it is not automatically registered in the MF Scan Utility. In this case, manually register software installed afterward in the MF Scan Utility.
  • When installing the MF driver, a Product Extended Survey Program is also installed. The Product Extended Survey Program is a program that automatically sends to Canon information relating to the usage state of the device every month for ten years. However, personal information and information other than for the above purposes is not sent. Also, you can disable automatic sending of information or uninstall the program at any time. If you want to turn off automatic sending, log on with an Administrator account, display [Programs and Features] or [Add or remove programs] → select [Canon Laser Printer/Scanner/Fax Extended Survey Program] → click [Change] and set in Windows.

Installing with [Easy Installation]

Confirm that the following conditions are satisfied. Complete the preparation operations.
  • System Requirements [ System Requirements ]
  • "Installation Preparations and Precautions"
  • When starting the computer, log on as a member of Administrators.
  • [Desktop] screen display (when using Windows 8/8.1/10/Server 2012/Server 2012 R2)
  • The USB cable is not connected
- Connect the USB cable according to the instructions in the screen. If you connected the USB cable and installed, disconnect the USB cable and reinstall. Also, the USB cable is not supplied with this product. Prepare it separately.

1. Turn off the device.

2. Set the DVD-ROM in the computer → click [Easy Installation].
If the DVD-ROM menu is not displayed, in the following procedure, start the installer. For the DVD-ROM drive name, enter "D:."
  • For Windows 10:
Enter "D:\MInst.exe" in [Search the Web and Windows] → press the [ENTER] key on the keyboard.
  • For Windows Vista/7/Server 2008/Server 2008 R2:
[ ] (Start) > enter "D:\MInst.exe" in [Search programs and files] or [Start Search] → press the [ENTER] key on the keyboard.
  • For Windows 8/Server 2012:
Right-click the lower left corner of the screen → [Run] > enter "D:\MInst.exe" → click [OK].
  • For Windows 8.1/Server 2012 R2:
Right-click the [Start] screen → [Run] > enter "D:\MInst.exe" → click [OK].
  • For Windows Server 2003/Server 2003 R2:
[ ] (Start) > [Run] > enter "D:\MInst.exe" → click [OK].
  • If [AutoPlay] is displayed:
Click [Run MInst.exe].

3. If the following screen is displayed, select [USB Connection] → click [Next].

4. Click [Install].

5. Read the license agreement → click [Yes].

6. Click [Next].

7. When the following screen appears, connect the device and computer with a USB cable → turn on the device.
If the following screen is displayed, turn the device off, then reconnect the USB cable and turn the device on again.

8. Click [Exit].

9. Install the software according to the instructions on the screen.

10. Eject the DVD-ROM, select [Restart Computer Now (Recommended)], and click [Restart].

Installing with [Custom Installation]

Confirm that the following conditions are satisfied. Complete the preparation operations.
  • System Requirements [ System Requirements ]
  • "Installation Preparations and Precautions"
  • When starting the computer, log on as a member of Administrators.
  • [Desktop] screen display (when using Windows 8/8.1/10/Server 2012/Server 2012 R2)
  • The USB cable is not connected
- Connect the USB cable according to the instructions in the screen. If you connected the USB cable and installed, disconnect the USB cable and reinstall. Also, the USB cable is not supplied with this product. Prepare it separately.

1. Turn off the device.

2. Set the DVD-ROM in the computer → click [Custom Installation].
If the DVD-ROM menu is not displayed, in the following procedure, start the installer. For the DVD-ROM drive name, enter "D:."
  • For Windows 10:
Enter "D:\MInst.exe" in [Search the Web and Windows] → press the [ENTER] key on the keyboard.
  • For Windows Vista/7/Server 2008/Server 2008 R2:
[ ] (Start) > enter "D:\MInst.exe" in [Search programs and files] or [Start Search] → press the [ENTER] key on the keyboard.
  • For Windows 8/Server 2012:
Right-click the lower left corner of the screen → [Run] > enter "D:\MInst.exe" → click [OK].
  • For Windows 8.1/Server 2012 R2:
Right-click the [Start] screen → [Run] > enter "D:\MInst.exe" → click [OK].
  • For Windows Server 2003/Server 2003 R2:
[ ] (Start) > [Run] > enter "D:\MInst.exe" → click [OK].
  • If [AutoPlay] is displayed:
Click [Run MInst.exe].

3. If the following screen is displayed, select [USB Connection] → click [Next].

4. Select the software you want to install → click [Install].

5. Read the license agreement → click [Yes].

6. Click [Next].

7. When the following screen appears, connect the device and computer with a USB cable → turn on the device.
If the following screen is displayed, turn the device off, then reconnect the USB cable and turn the device on again.

8. Click [Exit].

9. If you selected MF Scan Utility, check the instructions on the screen → click [Next] if you want to continue with the installation.

10. Install the software according to the instructions on the screen → click [Next].

11. Eject the DVD-ROM, select [Restart Computer Now (Recommended)], and click [Restart].

Checking the Results of the Installation

If installed correctly, an MF driver or software icon is displayed in the locations shown next. If the icon is not displayed, uninstall the MF driver or software and reinstall it.

For a printer driver or fax driver:
  • When using Windows 10:
[Settings] > [Devices] > [Printers & scanners] > [Printers]
  • When a version other than Windows 10:
Windows Control Panel > [Devices and Printers], [Printers], or [Printers and Faxes].

For a scanner driver:
Windows Control Panel > [Scanners and Cameras].

For MF Scan Utility
  • When using Windows 10:
Start menu > List of apps
  • When using Windows 8/8.1:
Click [ ] in the lower left corner of the [Start] screen → [Apps] screen > [Canon] folder > [MF Scan Utility] folder
  • When using Windows Vista/7:
[ ] (Start) or [Start] menu > [Canon] folder > [MF Scan Utility] folder

For other software or electronic manuals:
Taskbar or [Desktop] screen
Related Info Installing the Driver/Software Via Network for Windows
ID: 8202852400_EN_2

SIMS Doc Id

8202852400

Rate this Article
Was this article helpful?
Yes, This document is helpful
No, This document needs a clearer explanation
 
Please provide your comments