Cleaning the Paper Feed Rollers from Your Mac Computer
Article ID: ART165586 | Date published: 04/26/2016 | Date last updated: 08/29/2019
 

Description

Maintenance

Solution

Cleaning the Paper Feed Rollers from Your Computer

Cleans the paper feed rollers. Perform feed roller cleaning when there are paper particles sticking to the paper feed rollers and paper is not fed properly.

The procedure for performing the feed roller cleaning is as follows:

Roller Cleaning

  1. Prepare the printer

    Remove all sheets of paper from the paper source from which paper could not be properly fed.

  2. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility

  3. Click the Roller Cleaning icon

    A message appears.

  4. Select Rear Tray or Manual Feed Tray, and then click OK

    The confirmation message appears.

  5. Execute paper feed roller cleaning

    Make sure that the printer is on and then click OK.
    Paper feed roller cleaning starts.

  6. Complete paper feed roller cleaning

    Follow the instructions in the message, load plain paper into the selected paper source, and then click OK.

    Paper will be ejected and feed roller cleaning will be completed.