Dusty or dirty paper feed rollers may prevent correct feeding.
In this case, clean the paper feed rollers. However, because cleaning causes roller wear, perform cleaning only when necessary.

What you will need: three sheets of A4 or Letter-sized plain paper
 

1. Make sure the machine is on.
    
2. Flick the HOME screen, and then tap  Setup.
   The setup menu screen is displayed.
    
3. Tap  Maintenance.
   The Maintenance screen is displayed.
    
4. Tap Roller cleaning.

 

5. Tap Yes.
    
6. Tap the paper source to clean (Cassette 1 or Cassette 2).
    
7. Follow the instructions to remove any paper from the paper source selected in step 6.
    
8. Tap OK.
   The paper feed rollers rotate as they are cleaned without paper.
    
9. Make sure that the paper feed roller has stopped rotating.  Then, follow the instructions to load three sheets of A4 or Letter-sized plain paper in the paper source you selected in step 6
    
10. Pull out the output tray extension and open the paper output support.
     
11. Tap OK.
    Cleaning begins again.  Once the paper is ejected, cleaning is finished.
     
12. Tap OK when a message is displayed indicating that cleaning is finished.

MAXIFY Printers Support