Loading Plain Paper / Photo Paper
Load paper in cassette 1 or cassette 2.
* This example demonstrates loading in cassette 1, but paper is loaded the same way in cassette 2.
Paper may jam if you test printing by cutting plain paper into smaller sizes, such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm).
In cassette 1, you can load all sizes of paper that are compatible with the printer, such as plain paper, photo paper, and envelopes.
In cassette 2, load A4, Letter, Legal, Oficio, B-Oficio, M-Oficio, Foolscap, or Legal (India)-sized plain paper.
For details on sizes and weights of paper you can use, see Supported Media Types.
For instructions on loading envelopes, see Loading Envelopes.
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Align the edges of the paper. If the paper is curled, flatten it.
Align the edges of paper neatly before loading it. Loading an uneven stack of paper may cause paper jams.
If paper is curled, gently bend the curled corners in the opposite direction to flatten the paper. For details on how to flatten curled paper, see "Correct curl before loading paper." Paper Is Smudged / Printed Surface Is Scratched.
Slight curling of Photo Paper Plus Semi-gloss SG-201 should not be straightened. Instead, load one sheet at a time as-is. Bending this kind of paper to flatten it may crack the surface and reduce print quality.
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Pull out a cassette.
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Slide the front (A) and right (B) paper guides out to make room for the paper.
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Load the stack of paper with the side to print on facing DOWN, centered on the cassette.
Always load paper in portrait orientation (C). Loading paper in landscape orientation (D) may cause paper jams.
Some paper such as photo paper has distinct top and bottom surfaces. Load this paper with the whiter or glossy side facing down.
Align the stack of paper with the edge of the cassette as shown. Feeding problems may occur if the paper is touching the protrusion (E).
To load paper 5" x 7" (13 x 18 cm) or smaller, lift the tab (F) on the paper guide. (Only cassette 1 can be used for paper of this size.)
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To load paper larger than A4 size, press the lock (G) and pull the cassette all the way out.
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Align the front paper guide (A) with the stack.
The paper guide (A) clicks into place when aligned with a page size marked on the cassette.
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Slide the right paper guide (B) to align the right and left guides with both edges of the stack.
Do not set the paper guides too firmly against the paper, which may cause feeding problems.
Do not load sheets of paper past the load limit mark (H).
Keep the stack height below the paper guide tabs (I).
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Insert the cassette.
Push the cassette into the printer until it stops.
After you insert the cassette, a screen for registering paper information for the cassette is displayed on the LCD.
Paper A4 or Letter-sized or smaller: The cassette stops at the same position as the extended paper output tray, which then covers the cassette.
Paper larger than A4 or Letter size: The cassette protrudes past the paper output tray. Do not force the cassette into the printer any further, which may damage the printer or cassette.
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Press the OK button.
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Use the 
or 
button to select the size of paper in the cassette, and then press the OK button.
Current page size and media type settings are marked with a 
.
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Use the or button to select the type of paper in the cassette, and then press the OK button.
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Pull out the output tray extension (J) and open the paper output support (K).
Before printing, select the size and type of loaded paper on the print settings screen of the printer driver.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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