Support Code 1401 is Displayed (Alarm Lamp Flashes 5 Times) - MG3020 / MG3022

Article ID: ART166566 | Date published: 09/14/2016 | Date last updated: 05/22/2019


This article explains what to do if the support code 1401 is displayed on your computer when printing with the PIXMA MG3020 / MG3022.




FINE cartridge is not installed.

What to Do

Install the FINE cartridge.

If the error is not resolved, the FINE cartridge may be damaged. For support and service options, sign into (or create) your Canon Account from the link below.
My Canon Account


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