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Support Code 4102 is Displayed (Alarm Lamp Flashes 11 Times) - MG3020 / MG3022

Article ID: ART166571 | Date published: 09/14/2016 | Date last updated: 05/22/2019
 

Description

This article explains what to do if the support code 4102 is displayed on your computer when printing with the PIXMA MG3020 / MG3022.

 

Solution

Cause

Media type and paper size are not set correctly.
 

What to Do

Press the printer's Stop button to cancel printing, change the media type or paper size setting, and then redo the printing.

  • When the media type is set to Photo Paper Plus Glossy II:

    Set the paper size to 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm).

  • When the media type is set to Glossy Photo Paper:

    Set the paper size to 4" x 6" (10 x 15 cm).

  • When the media type is set to Envelope:

    Set the paper size to Envelope Com 10 or Envelope DL.

     


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