| Doc ID |
|
ART166610 |
| Version: |
|
3.0 |
| Status: |
|
Published |
| Published date: |
|
09/22/2016 |
| Updated: |
|
09/22/2016 |
Description
Printing stops midway. / Print results are incorrect (some portions are missing, etc.)
Solution
When you use the printer driver for OS X EI Capitan (10.11) with macOS Sierra (10.12), you may encounter the following problems:
- When you attempt to print, the “filter error” will be indicated and no printing can be performed.
ex.
- Printing stops midway.
- Print results are incorrect (some portions are missing, etc.).
Solutions are now being prepared.
For the time being, the problem may be solved in the following procedures:
1. Select the paper size.
In the Print Dialog, from the [PDF] pull-down menu, select [Open PDF in Preview].
2. The OS Preview application will start. Select [File] > [Save...].
3. In the Format box, select [TIFF].
In the Resolution box, enter “600” and select [pixels/inch].
Select [Save].
4. Select [File] > [Export...].
5. In the Format box, select [TIFF].
Deselect [Alpha].
Select [Save].
6. Select [File] > [Print...].
In the Print Dialog, select the same paper size as that you selected in step 1, then perform print settings in the printer driver.