Scan to computer not working - Macintosh OSX 10.12 Sierra

Article ID: ART166718

Date published: 10/28/2016

Date last updated: 10/21/2019

Learn about problems scanning using the operation panel to a Macintosh computer running OSX 10.12.x Sierra.

Problem

Note that push button scanning from the printer operation panel is not supported for USB cable-connected computers running macOS Sierra 10.12.

Initiate scanning from the connected computer.

Printer Support Home

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