Error Message "Cannot Communicate with Scanner...." is displayed after upgrading to macOS Sierra (10.12)
Article ID: ART166723 | Date published: 10/31/2016 | Date last updated: 07/05/2019
 

Description

Error message IJ Scan Utility

Solution

Cannot Communicate


The following message may be displayed when attempting to scan with IJ Scan Utility on a MacOS Sierra system


 

If this message appears, Update the OS to Ver. 10.12.2 or higher.