Cleaning the Print Head
Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print headconsumes ink, so clean the print head only when necessary.
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Make sure that the power is turned on.
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Hold down the RESUME/CANCEL button until the Alarm lamp flashes twice, then release it immediately.
The machine starts cleaning the print head.
The cleaning will be complete when the ON lamp lights after flashing.
Do not perform any other operations until the machine completes the cleaning of the print head. This takes about 1 minute.
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Check the print head condition.
To check the print head condition, print the nozzle check pattern.
Note
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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