To our customer using macOS Sierra
| Article ID: ART166964 |
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Date published: 12/20/2016 |
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Date last updated: 12/20/2016 |
Description
To our customer using macOS Sierra
Solution
| Solution |
We would like you to take notice to the following points when using your Canon inkjet products with macOS Sierra (10.12):
1. Using the latest version of the Canon software.
If you are using the older version of the Canon software, the following phenomena may appear:
- The software cannot be launched.
- The display is incorrect.
To resolve the above problems, we recommend you download the latest version of the software supporting macOS Sierra from Canon website.
2. Push-scan cannot be performed.
Scanning from the button on the machine is no longer available.
You still can continue to scan by using the software from your computer.
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ID: 8203383500_EN_1
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