Loading Envelopes in the TS9020 Rear Tray
Article ID: ART167120 | Date published: 01/05/2017 | Date last updated: 04/05/2019


You can load Envelope DL and Envelope Com 10 on the rear tray.


Loading Envelopes

You can load Envelope DL and Envelope Com 10 on the rear tray.

The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly.


  • Printing of envelopes from the operation panel or from a PictBridge (Wireless LAN) compliant device is not supported.
  • Do not use the following envelopes. They could jam in the printer or cause the printer to malfunction.

    • Envelopes with an embossed or treated surface
    • Envelopes with a double flap
    • Envelopes whose gummed flaps are already moistened and adhesive
  1. Prepare envelopes.

    • Press down on all four corners and edges of the envelopes to flatten them.

    • If the envelopes are curled, hold the opposite corners and gently twist them in the opposite direction.

    • If the corner of the envelope flap is folded, flatten it.
    • Use a pen to press the leading edge in the inserting direction flat and sharpen the crease.

      The figures above show a side view of the leading edge of the envelope.


    • The envelopes may jam in the printer if they are not flat or the edges are not aligned.Make sure that no curl or puff exceeds 0.12 inch (3 mm).
  2. Load envelopes.

    1. Open the rear tray cover (A) and then pull up the paper support (B).

    2. Open the feed slot cover (C).

    3. Slide the paper guides to open them, and load the envelopes in the center of the rear tray WITH THE PRINT SIDE FACING UP (Flap side down and flap to the right).

      Fold flap of the envelope and load the envelope in the portrait orientation with the address side facing up.

      Up to 10 envelopes can be loaded at once.

    4. Slide the paper guides (D) to align them with both sides of the envelopes.

      Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly.


      • Do not load envelopes higher than the load limit mark (E).

    5. Close the feed slot cover (F) gently.


      • If the feed slot cover is open, paper cannot be fed. Be sure to close the feed slot cover.

      After closing the feed slot cover, the paper information registration screen for the rear tray is displayed on the touch screen.

    6. Select the size and type of the loaded envelopes in the rear tray at Page size andType, and then select Register.

When printing starts, the operation panel is opened and the paper output tray is pulled out automatically.


  • The printer may make operating noise when feeding envelopes.
  • After loading envelopes, select the size and type of the loaded envelopes on the print settings screen of the printer driver.

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