"Error Loading XML" when trying to view the e-Manual

Article ID: ART167182 | Date published: 01/13/2017 | Date last updated: 01/13/2017
 

Description

The above error occurs when opening or trying to navigate the e-Manual

Solution

When viewing the e-Manual, and error message reading "Error loading XML..." (the content of "...." varies according to the displayed screen) may be displayed, or certain parts of the screen may not be displayed. In these cases perform the following operations. Doing so may enable the e-Manual to be displayed properly.

1. Click [Flash Player] in the [Control Panel] of Windows (or [Settings] in Windows 10).
* The method of displaying the Control Panel differs according to your version of Windows. For more information, see the manual provided with your computer, or "Help" in Windows.
2. In [Flash Player Settings Manager], click [Advanced] → [Trusted Location Settings..] → [Add..]
3. In [Add Site], click [Add Folder...] → select the location where the e-Manual is stored → click [OK] →[Confirm] →[Close].

Attempt to open the e-Manual again.

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