Installing the CameraWindow software to send MP4 movies and photos

Article ID: ART167238 | Date published: 01/17/2017 | Date last updated: 01/17/2017


Installing the CameraWindow software to send MP4 movies and photos


You can use theCameraWindow software to save and manage your movies and photos.
Please note that internet access is necessary to download the software and perform the installation.

Making Preparations

1. Download and install* the CameraWindow software from the Canon Web site.
*Internet connection is required to install the software to the computer (Windows or Mac OS).
  • Even if the software has been previously installed to your computer, make sure to install it again. Using the software with auto update function, you can update to the latest version and add new functions to your camera.
  • Using the software, you can update to the latest version, and download new functions via the Internet (some software excluded). Be sure to install the software on a computer with an Internet connection so you can use this function.
  • An account with Administrator privileges is required for installing and uninstalling software.
  • Internet access is required to use this function, and any ISP account charges and access fees must be paid separately.
  • Installation may not be possible when security software is running.
  • In this section, Windows 7 is used as an example. The on-screen displays and operations may differ depending on the operating system.
  • The first time you connect the camera to the computer, drivers will be installed, so it may take a few minutes until camera images are accessible.
  • Because the content and functions of software vary according to the camcorder model, if you have several camcorders, you must update to the latest version of the software for each camcorder.

2. Downloading the software.
Although a CD-ROM is not included with the CAMCORDER.
  • You can download the [DIGITAL VIDEO CAMERA Software] software from the Canon homepage. Follow the instructions on the download page to download the software.

Installing the Software

1. Double-click the downloaded file to open it.

2. The file will be extracted. Double-click the folder to open it.

3. Double-click [ CanonDVSxxW.exe ].

4. The following screen will appear. Click [Run].

5. Select the area in which you live.

6. Select the country where you live, and then click [Next].

7. Select your language.

8. The screen below appears.
Click [Easy Installation].

9. The following screen will appear. Click [OK].

10. The following screen will appear. Click [Install].

11. Read the license agreement and if you agree to the terms, click [Yes] to begin the installation.

12. The following screen appears. Please click [Yes].

  • The [User Account Control] screen may be displayed depending on the computer model you use. In this case, please click [Yes].

13. Installation begins.

14. After installation has finished, click [Next].

15. The CANON iMAGE GATEWAY registration screen appears.
In this example : [No, I will register later] has been selected, and : [Next] has been clicked. (To register in CANON iMAGE GATEWAY, select [Yes, I would] and complete the registration procedure.)

16. The following screen appears. Click [OK].

17. The following screen appears after installation has been completed. Please click [Finish].

  • If restating the computer is necessary, the [Restart] screen will be displayed. In this case, click [Restart] to restart the computer.

This completes method for installing the software.



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