Wi-Fi Set Up With Mac - PIXMA TS5020 Printer

Article ID: ART167274 | Date published: 01/20/2017 | Date last updated: 03/10/2020


Use the Easy Wireless Connect method to connect the PIXMA TS5020 to a wireless networked (LAN) using Mac.


Learn how to use the Easy Wireless Connect method to connect the PIXMA TS5020 wirelessly.

Caution If your Mac has macOS® 10.15 or later installed, the driver and software package for this printer is not supported on your computer, follow this link to learn how to wirelessly set up your printer on a Mac with macOS® 10.15 or later.

Prior to starting setup on the computer, start the Easy Wireless Connect process on the printer.  Then complete the setup on the computer. 

The setup process consists of 2 parts

  1. Starting Easy Wireless Connect
  2. Download and run the setup files

1. Start Easy Wireless Connect on the printer.

  1. Make sure that the printer is turned on.

    If the power is on, the power lamp (A) will be lit.

    figure: POWER lamp lights up

    If the printer is performing any process, wait for the process to finish before starting setup.

  2. Tap the HOME button (B) on the printer.

    If an error screen is displayed, tap OK, then tap the HOME.

    HOME screen

  3. Use the UpDownLeftRight buttons (C) to select Network status (D).

    HOME screen: Select Network status

  4. Press OK.

  5. Select LAN settings and tap OK.

    Basic network information screen: Select LAN settings

  6. Select Wireless LAN and tap OK.

    LAN settings screen: Select Wireless LAN

  7. Select Wireless LAN setup and tap OK.

    Wireless LAN screen: Select Wireless LAN setup

  8. Select Easy wireless connect and tap OK.

    Wireless LAN setup screen: Easy wireless connect selected

  9. Select Yes and tap OK.

    Easy wireless connect screen: Settings will be made on a computer or smartphone, etc.

  10. When the printer preparation is complete, the screen below appears.

    Return to the setup application screen and proceed with the setup.

    Easy wireless connect screen: Follow the instructions on the computer or smartphone, etc. to perform the operation.

2. Download and run the setup file.

Click the link to Get the Setup File, once you identify the file compatible with your computer's operating system tap Download.  After you download the files you can follow the instructions below to complete the setup process.

  1. Start setup.  Tap Next on the first screen.

    First screen of setup program: Click Next (outlined in red) to proceed

  2. Select Start Setup.

    Start Setup screen: Click Start Setup (outlined in red) to begin

  3. Select appropriate region and tap Next.

    Select Country or Region: United States outlined in red. Click Next (outlined in red) to proceed

  4. Select Yes on the License Agreement.

    License Agreement: Click Yes (outlined in red) to proceed. Clicking No will end the setup program

  5. Select Agree or Do Not Agree to the Survey.

    Extended Survey Program screen: Select Do not agree or Agree (both buttons outlined in red) to proceed

  6. Status check occurs.

    Message: Checking the printer status

  7. Select Yes on the Connection Method.
    (Model #) used in example.  Actual model series number will appear in the setup program.

    Check the Connection Method screen: Verify that your printer's serial number is displayed, then click Yes to proceed

  8. Setup continues. If the Select wireless router screen (below) appears, select the wireless router to connect to the printer, enter the Network Key (password) and tap Next.

    The router being used and its network settings determines whether or not this screen appears.

    Select wireless router screen: Select your network, enter the network key in the Network Key field (outlined in red), then click Next (outlined in red)

  9. Network Connection completed. Tap Next.

    Connection completed: Click Next (outlined in red) to proceed

  10. The drivers will be downloaded and installed. This may take several minutes, depending on the speed of your internet connection.

    Installation progress screen

  11. Tap Add Printer on the Add Printer screen.

    Add Printer screen: Click Add Printer button (outlined in red)

  12. On the Add screen, select the TS series with Bonjour Multifunction listed in the Kind column.  Select the Canon TS (Model #) series in the Use: dropdown list. Tap Add.

    The Model # series varies by model, TS(Model #) series is used as an example only.

    Add window: Select your printer and make sure that it's displayed in the Use: field. Then, click Add (outlined in red)

  13. Tap Next on the Add Printer screen.

    Add Printer screen: Click Next (outlined in red) to proceed

  14. Tap Next.

    Test Print screen: Click Next to proceed

  15. Setup complete.  Tap Next.

    Setup Complete screen: Click Next (outlined in red) to proceed

  16. Select any optional application software desired.  Tap Next.

    Software Installation List: Select the software to install, then click Next (outlined in red)

  17. Tap Next.

    You Can Print from a Smartphone or Tablet screen: Click Next to proceed

  18. Tap Next or Skip.

    User Registration screen: Click Next or Skip (outlined in red) to proceed

  19. Tap Exit.

    Installation completed successfully: Click Exit (outlined in red)

    If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

    Or if you still need help, visit our Canon Community by clicking the button below to get answers:

    Link to Canon Community Forum


TS5020 Page

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