When using the Cloud functionality of your printer, you may see a white screen when attempting to use OneDrive or OneNote.  This is because of a change in the login method used for these services.  These services use two-factor authentication.  Because of this, you will not be able to use OneDrive or OneNote from the operation panel of your printer.  However, you can use a mobile device (smartphone or tablet) to log into OneDrive or OneNote so that you can print or scan items.

The steps in this article show OneDrive.  These steps assume that you have Canon PRINT Inkjet / SELPHY installed on your mobile device.  These steps also assume that your printer is already connected wirelessly to your network.  If you do not have this app, you can download it through the App Store on iOS devices or Google Play on Android devices. Also, if you do not have your printer connected wirelessly to your network, you can use this app to set your printer up wirelessly.  Click here for instructions on using an iOS device to set up the printer.  Click here for instructions using an Android device to set up the printer.

After your printer has been registered, you will need to be sure that the printer is registered with the Canon Inkjet Cloud Printing Center.  Follow these steps to register your printer with the Canon Inkjet Cloud Printing Center:
 

1. Launch Canon PRINT Inkjet/SELPHY from your smartphone or tablet.
    

2. From the main screen of Canon PRINT Inkjet/SELPHY, tap the printer icon.
    

3. On the Printer Settings screen, tap Register with Cloud.
   When the printer registration message appears, tap OK.
   When the password authentication screen appears, enter your password and tap OK.

4. When the IJ Cloud Printing Center setup screen appears, tap Yes
   The registration ends, and the login screen for Canon Inkjet Cloud Printing Center appears.
   Log in by following the screen instructions.

 Note

• If Register with Cloud does not appear on the Printer Settings screen, tap Cloud from the Main screen of Canon PRINT Inkjet / SELPHY. When the login screen for Canon Inkjet Cloud Printing Center appears, tap Create new account, and register user information by following the screen instructions.

Follow the steps below to use your mobile device to sign into OneDrive through the Canon Inkjet Cloud Printing Center.
 

1. Launch Canon PRINT Inkjet / SELPHY from your mobile device.
    
2. Tap Cloud.
    
3. When the login screen for Canon Inkjet Cloud Printing Center appears, enter your email address and password.  Then, tap Log in.
    
4. When you are signed into the Canon Inkjet Cloud Printing Center, tap on OneDrive.
   
   
    
5. If this is your first time accessing OneDrive from the Canon Inkjet Cloud Printing Center, you will see a license agreement.  Tap Agree.
   
   
    
6. You will be taken to a login screen.  Enter the information for your Microsoft account and tap Next.
   
   
    
7. You will be asked to allow this app to access your info.  Tap Yes.
   
   

You will then be signed into OneDrive.  Click here for instructions to scan an item into OneDrive.  Click here for instructions on printing an item from OneDrive.


 

Scanning into OneDrive
 

1. When you are signed into OneDrive on your mobile device, tap Scan.
   
   
    
2. Tap on a folder where you would like to scan something to if desired.  Otherwise, tap Next.
   
   
    
3. Tap Next.
   
   
    
4. You can select the source for your scans as well as the orientation.
   
   
   
   Tapping Select source will show:
   
   
   
   Tapping Orientation will show:
   
   
   
   Set any options as desired and then tap Scan.
    
5. When asked to start scanning, tap OK.
   
   
   
   The scanning process will begin.
   
   
    
6. After the scan has been completed, a file will be saved.  Tap Continue to go back to the main menu of OneDrive.  Tap Apps to go back to the IJ Cloud Printing Center.
   
   

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Printing from OneDrive
 

1. When you are signed into OneDrive on your mobile device, tap Print.
   
   
    
2. Tap on the folder that contains the item you wish to print.
   
   
    
3. Tap on the item you wish to print.
   
   
    
4. You can adjust various printing settings, such as the paper size, layout, and color mode.  Tap on the setting you wish to adjust, then tap on the option you want.
   
   
   
   For example, tapping Paper size will provide these options (the sizes shown will vary based on your printer as well as if you are printing a photo or a document):
   
   
   
   Tapping Layout will provide these options:
   
   
   
   Tapping 2-sided will provide these options:
   
   
   
   After adjusting the print settings to your preferences, tap Print.
    
5. You will receive a message telling you that the print data has been sent.
   
   
   
   Tapping Continue will take you back to the main screen of OneDrive.  Tapping Apps will take you back to the Canon Inkjet Cloud Printing Center.

• It may take a few moments before the printer starts printing.