Smudge marks appear on the edges of printed documents
| Article ID: ART167612 |
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Date published: 04/05/2017 |
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Date last updated: 09/10/2020 |
Description
This article list possible items to check for smudge marks or toner marks on the edges of printed paper.
Solution
| Solution |
Are you using appropriate paper?
- Check the supported paper types and replace with an appropriate type. Also, set the paper size and type correctly.
Do you print data without margins?
- This symptom occurs if a margin is set to none in the printer driver. A margin of 1/4" (5 mm) or less around the edge of paper or 3/8" (10 mm) or less around the edge of envelopes is not printable with the machine. Make sure to have margins around the document to print.
[Finishing] tab  [Advanced Settings] [Expand Print Region and Print] [Off]
Is the fixing unit dirty? (MF735Cdw / MF733Cdw / MF731Cdw)
- Change the setting of <Regularly Clean Fix. Assembly>. The higher level you specify, the higher frequency of regular cleaning is performed.
- If a higher level is specified, the printing speed may be slower.
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ID: 8203462100_EN_1
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