Perform Maintenance With Printer Assistant in Windows - PIXMA G, TR, and TS series

Article ID: ART167889 | Date published: 06/20/2017 | Date last updated: 03/14/2022
 

Description

Open and use the IJ Printer Assistant Tool in Windows to set maintenance or print tasks for your printer.

Solution

Before Starting

 See if your printer is supported by the Canon IJ Printer Assistant Tool.
 

The Canon IJ Printer Assistant Tool is an application for Windows that allows you to perform printer maintenance or change the printer settings.

When MP Drivers are installed, Canon IJ Printer Assistant Tool is also installed.

Canon IJ Printer assistant tool home screen

If you don't have the tool installed, go to Canon Support > search for your model > select Drivers & Downloads > select Software.

 If your computer's operating system isn't automatically detected after selecting Drivers & Downloads, select it from the drop down menu.

 

The tool can be started in two ways:

  • After opening the printer driver setup window, click the Maintenance and Preferences icon in the Maintenance tab.

  • From the Start menu or screen, depending on which version of Windows is installed:

    • Windows 7: Click Start -> All Programs -> Canon Utilities -> IJ Printer Assistant Tool.

    • Windows 8 / 8.1: Click Start -> Canon Utilities -> IJ Printer Assistant Tool.

    • Windows 10: Click Start -> Canon Utilities -> IJ Printer Assistant Tool.

    • Windows 11: Click Start -> All apps -> Canon Utilities -> IJ Printer Assistant Tool.

      IJ Printer Assistant outlined in Start menu

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum


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