Support Code 1313 Appears - TR8520

Article ID: ART167993

Date published: 07/06/2017

Date last updated: 03/04/2019

This article explains what to do if the support code 1313 appears on the screen of the PIXMA TR8520.

If the support code 1313 appears on the screen of the PIXMA TR8520, follow the steps below.

Cause

Paper is jammed as printer pulled in printed paper.

If the paper is jammed as the printer pulled in the printed paper, try to remove the paper from the following locations.

If the measures above do not solve the problem, see Removing Jammed Paper from Rear Side to open the rear cover and to remove the paper.

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