Load Paper - MAXIFY MB2720 Printer

Article ID: ART168087 | Date published: 07/13/2017 | Date last updated: 03/13/2020
 

Description

Learn how to load paper in your MAXIFY MB2720 Printer.

Solution

This article will show you how to load in paper tray (cassette) 1.  You can follow the same steps to load paper in paper tray 2.


Before you begin

In tray 1, you can load all paper sizes that are compatible with the machine; such as plain paper, photo paper, and envelopes.

In cassette 2, load A4, Letter, Legal, Officio, B-Officio, AM-Officio, Foolscap, or Legal paper.

Important The paper may jam if you cut plain paper into smaller sizes to print, such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm).


Watch the video

The following video outlines the written instructions below.  If the video does not appear, click here.


 

Written Instructions

Load Paper
 

  1. Align the edges of the paper. If the paper is curled, flatten it.
Aligning the paper

ImportantLoading an uneven stack of paper may cause paper jams.  A slight curl of Photo Paper should not be straightened, as it may crack the surface and reduce print quality. 
 

  1. Pull out the cassette

Pull out a cassette from the printer

  1. Slide the front (A) and right (B) paper guides out to make room for the paper.

Load paper face down into the cassette
 

  • Always load paper in portrait orientation (C). If the paper is loaded in landscape orientation (D) it may cause paper jams.

Load paper in portrait orientation. Loading in landscape orientation may cause jams

  • To load paper larger than A4 size, press the lock (G) and pull the cassette all the way out.
     
  • When paper has a different top and bottom surface, load the paper with the whiter or glossy side face down. Align the stack of paper with the edge of the cassette as shown. Feeding problems may occur if the paper touches the protrusion (E).
Align the stack of paper with the edge of the cassette. If paper touches the protrusion (Inset, item E), feeding problems may occur
  • To load paper 5" x 7" (13 x 18 cm) or smaller, lift the tab (F) on the paper guide. Only cassette 1 can be used for paper of this size.
     
When loading 5
  1. Align the front paper guide (A) with the stack and slide the right paper guide (B) to align the right and left guides with both edges of the stack.

Don't set the paper guides too firmly against the paper, which may cause feeding problems.

Don't load sheets of paper past the load limit mark (H).Keep the stack height below the paper guide tabs (I).

Align the front paper guide (A) with the stack. Slide the right paper guide (B) to align the right and left guides with both edges of the stack. Don't load paper beyond the load limit mark (Inset, item H). Keep the stack below the paper guide tabs (Inset, item I)
  1. Insert the cassette.  Push the cassette into the machine until it stops.
     
Insert the cassette into the printer until it stops

 

  • If the paper is A4 or Letter-sized or smaller, the cassette stops at the same position as the paper output tray.  If the paper is larger than A4 or Letter size, the cassette will protrude past the paper output tray. Don't force the cassette into the machine any further, it may damage the machine or cassette.
When paper larger than A4 or Letter-sized paper is loaded, the cassette will protrude past the paper output tray. Don't force the cassette any further into the printer
  1. Select the size and type, then tap Register.

    Cassette 1 paper information screen, tap on Page size or Type to specify each option, then tap Register

  2. Pull out the output tray extension (J) and open the paper output support (K).

    Front view of printer, paper output tray extension pulled and paper output support opened

 

Good to know

Important Learn about the kinds of media you can use with this printer.

Important Learn how to load envelopes into this printer.

Important Before you print, select the size and type of paper loaded, either on the print settings screen of the operation panel or in the printer driver.


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