Follow these steps if you want to reset the network settings on your printer to the factory default settings:

1. Press the Setup      button until 11 appears on the printer screen (LCD).

2. Then, press the Black button or the Color button.

If an error code is flashing on the LCD of your printer, you will need to take appropriate action to resolve the error before you can reset the network settings to the factory defaults.

 Learn about error codes that may flash on your printer and how to troubleshoot them.

After resetting the network settings of the printer, you can print the wireless network information to confirm that the settings have reverted back to the factory defaults.

 Learn how to print the wireless network information for your printer.

After the network settings have been reset, you will need to reconfigure your printer to connect to your wireless network.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers: