The reason for the error code
Check to see if the lamp on the ink tank is flashing. If so, the ink tank may be low or empty.
Actions you can take
Replace the ink tank. Refer to Replacing an Ink Tank.
Note: If printing is in progress and you want to continue printing, press the machine's OK button with the ink tank installed. Then printing can continue.
Replacing the ink tank is recommended after the printing. The machine may be damaged if printing is continued under the ink out condition.
If the problem is not resolved, service is required.
For support and service options, sign into (or create) your Canon Account from the link below.
My Canon Account
Good to know
- Multiple ink lamps are flashing red: check the status of each ink tank.
- For faxes: Since the information contained in the fax may be lost if it is printed in this condition, the received fax will not be printed and will be stored in the machine's memory until the ink is replaced. You must manually print out faxes that were stored in the memory. You can change the setting so that the received fax is forcibly printed out instead of being stored in the memory, but all or part of the fax information may not be printed because of the ink out condition.
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