Adding Premium Fine Art Smooth paper to the PRO-1000 consists of first updating the media information in the printer using the Media Configuration Tool, then updating the media information in the printer driver.
The example shows the steps used on a Windows 10 computer.
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Printer driver Main tab prior to adding Premium Fine Art Smooth.
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Start Media Configuration Tool. Verify that Premium Fine Art Smooth is not listed in 'Fine Art Papers' and click the Add Media Information icon.
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Choose how to acquire the media Information (connect to Internet or specify a media information file ) and click Acquire.
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In the list of papers, select Fine Art Smooth / Premium Fine Art Smooth and click Next.
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Select the printer to be used and click Execute.
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Click Yes on the Warning message.
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Click OK on the Check Update Results window.
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Premium Fine Art Smooth will now be listed with the Fine Art Papers.
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Open the printer driver and click the Update Media Information icon in the Maintenance tab.
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Click Execute.
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Click OK.
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Click OK.
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The paper has been added to the driver.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
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