Connect a Phone Line to a PIXMA MX922 Printer / Fax

Article ID: ART168581 | Date published: 10/05/2017 | Date last updated: 03/08/2020


Learn how to connect your PIXMA MX922 printer / fax to a telephone line so you can send and receive faxes.


Basic configuration

For simple setup like connecting the printer / fax to the telephone line directly or through a Digital Subscriber Line (DSL) splitter.
  1. Turn the printer off and connect one end of the supplied RJ-11 phone cable to the LINE jack in the printer.
    Note If you mistakenly connect the telephone line when the printer is on, turn the machine off and unplug the power cord. Wait a minute, then connect the telephone line and power plug.
    figure showing the LINE jack

  2. Connect the other end of the supplied phone cable to your active telephone jack on the wall (or to the telephone jack of the DSL splitter).

  3. Your phone connects via its own cable to the EXT jack in your printer.
    figure showing the EXT. jack

  4. Turn the printer ON.

    Caution Don't connect faxes and telephones in parallel (US and Canada only). If you connect your fax and phones in parallel, you may have the following problems:

  • If you pick up the handset of a parallel-connected phone during fax transmission, it may corrupt the fax image or cause a communication error.

  • Services such as Caller ID, etc. may not work properly.

  • If you can't avoid parallel connections, set the receive mode to TEL priority. In this setting, you'll only be able to receive faxes manually.

    figure showing NOT RECOMMEDED parallel wiring configurations

Complex configurations

Follow these diagrams to connect multiple devices with various line configurations.
Note These examples may not cover every connecting condition. For details, refer to the instruction manual supplied with the other devices (DSL modem or terminal adapter) you want to connect to this printer / fax.

Connect to an Internet telephone
wiring diagram for connecting printer through an internet modem, router, and telephone

  1. Digital Subscriber Line.
  2. DSL modem (splitter may not be built-in to the modem).
  3. Broadband router compatible with Internet Telephone.
  4. Computer.
  5. Telephone or answering machine.
  6. WAN (Wide Area Network) port.
  7. LAN (Local Area Network) port.
  8. TEL port.
  9. LINE port * Port configurations and names may vary depending on the product.
  Connect to a DSL modem
figure showing wiring configuration for DSL modem, computer, fax, and phone
  1. Analog Subscriber Line.
  2. DSL modem (splitter may not be built-in to the modem).
  3. Computer.
  4. Telephone or answering machine.
Note When the splitter is not built in to the modem, don't branch the telephone line before the splitter (wall side). Also, don't connect splitters in parallel.

Connect to an ISDN line

For details on ISDN (Integrated Service Digital Network) connection and settings, refer to the manuals supplied with your terminal adapter or dial-up router.

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