• Make sure the memory card is inserted correctly.
• Remove the memory card, check the contacts for debris, and reinsert the memory card.
• Switch the camera off and then back on.
• Try a different memory card. If it works, the original card may be damaged. If the second card doesn't work, the camera may have an issue.

Good to know

• Check the product information for your camera to learn about which memory cards are compatible. Search our support site for more details.
• Remember that reformatting a memory card erases all data from that card. Make sure you transfer anything you want to keep before reformatting.