| Article ID: ART169007 |
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Date published: 11/14/2017 |
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Date last updated: 04/30/2020 |
Description
A "support code" is an error number, and appears along with an error message.
Solution
List of Support Code for Error
Support code appears on the touch screen and your computer screen when errors occur.
A "support code" is an error number, and appears along with an error message.
When an error occurs, check the support code displayed on the touch screen and computer screen and take the appropriate action in response.
The codes below are for the TS9120. If you have a different model, click here
Support Code Appears on Touch Screen and Computer Screen
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1000 to 1ZZZ
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2000 to 2ZZZ
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3000 to 3ZZZ
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4000 to 4ZZZ
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5000 to 5ZZZ
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6000 to 6ZZZ
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8000 to 8ZZZ
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A000 to ZZZZ
For paper jam support codes, see also List of Support Code for Error (Paper Jams).
