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Paper is Jammed When Feeding Paper From the Rear Tray (Support Code 1300) - TS302

Article ID: ART169193 | Date published: 12/08/2017 | Date last updated: 12/19/2017
 

Description

This article explains what to do if you experience a paper jam when paper is fed from the rear tray of the PIXMA TS302.

 

Solution

If you experience a paper jam when paper is fed from the rear tray, refer to the information below.
 

If the paper fed from the rear tray is jammed, remove the jammed paper from the paper output slot or from the rear tray following the instructions below.

  1. Slowly pull out paper, either from paper output slot or from rear tray, whichever is easier.
    Hold the paper with both hands, and pull it out slowly so as not to tear it.



     

     Note

    • If you cannot pull out the paper, turn the printer back on without pulling forcibly. The paper may be ejected automatically.
       
    • If paper becomes jammed during printing and you need to turn off the printer to remove it, press the ON/Stop button to stop the printing before you turn off the printer.
       

    • If the paper tears and you cannot remove the jammed paper from the paper output slot or the rear tray, remove the paper from inside the printer.
       

  2. Reload paper and press the printer's RESUME button.
    The printer resumes printing. Reprint the page you were printing if it was not printed properly due to the paper jam.
    If you turned off the printer in step 1, the print data that was sent to the printer is erased. Redo the printing.


     Note

    • When reloading the paper, make sure you are using suitable paper and loading it correctly.

 

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