Unsupported Media Types - TS202

Article ID: ART169196 | Date published: 12/08/2017 | Date last updated: 12/19/2017


Paper Types


Unsupported Media Types

Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the printer to jam or malfunction.

  • Folded, curled, or wrinkled paper
  • Damp paper
  • Paper that is too thin (weighing less than 17 lb (64 g /m2))
  • Paper that is too thick (plain paper weighing more than 28 lb (105 g /m2), except for Canongenuine paper)
  • Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing on paper smaller than A5)
  • Picture postcards
  • Postcards affixed with photos or stickers
  • Envelopes
  • Any type of paper with holes
  • Paper that is not rectangular
  • Paper bound with staples or glue
  • Paper with an adhesive surface on the back such as label seal
  • Paper decorated with glitter, etc.

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